By choosing a cloud-based unified communications solution, organisations can access the latest technologies and save costs by avoiding the need to manage both phone and data lines. Best of all, they can ensure seamless collaboration between their staff, customers and partners.
Ethan Group’s high-quality, highly reliable, rich media conferencing service connects people simply and effectively. It integrates voice, video and webconferencing to create a powerful communications tool for sharing ideas. Users can have a web meeting with one person or one hundred – all from their own computer.
Every organisation needs a phone system. Traditionally, these voice systems were installed onsite. Today, a new option is available: cloud-based communications services delivered through private networks and hosted in redundant data centres. This utility model provides reliable enterprise-class communications services at a competitive price. We have broad skills and experience across voice and data technologies from multiple vendors, including AAPT and Mitel. Our cloud telephony service includes unified messaging, advanced reception functions, and desktop and mobile phone integration. Users will enjoy all the advantages of an advanced telephony system, minus the expense and management stress.
Ethan Group’s cloud contact centre offers all the features of our call centre service, with the added benefit that we manage the infrastructure and perform all system upgrades. The solution operates across different sites without the need to procure expensive equipment, and is priced at a fraction of the cost of a premises-based contact centre. See our full range of customer interaction solutions.
Ethan Group’s DocsUp cloud fax is a hosted fax service that enables businesses to replace old fax machines with an email-based fax service that is more efficient and kinder to the environment. You can send faxes via email and web, and receive faxes via email on your desktop or smartphone.
Email is now integrated with voice mail, audio- and videoconferencing, and online collaboration systems. Ethan Group’s cloud email service provides organisations with a secure, highly available Microsoft Exchange Server environment, relieving them of the need to install and maintain a complex email platform onsite. Disaster recovery is incorporated into our service, giving users confidence that their electronic communications can be quickly restored.